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Rent an AWS cloud engineer
Lack of experience and expertise can significantly slow down cloud initiatives, especially if there is a shortage of experienced AWS architects. With our “Rent a Cloud Engineer” approach, we help you overcome this bottleneck and move your cloud projects forward. Based on your needs and requirements, we will provide you with an AWS Architect with the appropriate skill level to answer technical questions about AWS and support your team with targeted expertise. This ensures that your cloud initiatives proceed smoothly, without the risk of rash decisions.
Targeted expertise for your cloud project
In an initial consultation, we will determine the level of AWS expertise that is required for your current situation. We customize our offerings to fit your projects and requirements. Depending on your needs and specialist area, you can choose between German- and English-speaking AWS experts. This enables flexible and efficient collab-oration, especially in international teams. Interpersonal chemistry is of particular importance to us. We believe that success depends not only on technical expertise, but also on working together as equals.
Your internal organization can work with us to define and fill the necessary roles. Your experts will get direct access to skilled AWS contacts. In addition, your security and governance managers will benefit from best practices and qualified architecture assessments. Your AWS projects are quickly assigned a singe point of contact for seam-less integration, thus accelerating project implementation and improving the quality of your cloud initiatives.
Customer Case
A medium-sized Skaylink customer has a weakened IT workforce. Due to location disadvantages, it has recently become impossible to strengthen cloud expertise with new personnel. Nonetheless, the company’s management sees using the cloud – in this case, the AWS cloud – as vital for the company. It has set a goal to bring cloud expertise to the company in a scalable and cost-effective way.
The business needs support from AWS in the area of development and usage. Internal IT cannot provide this satisfactorily in the short or medium term. IT management and operations managers face a dilemma: Do they let the business use cloud services without IT support, risking vulnerabilities and potential misconfigurations? Or do they block cloud usage at the expense of their own company’s competitiveness and put the brakes on innovation in business? The resulting “caught between a rock and a hard place” situation is a problem in the organization, which leads to further tension and ultimately affects the entire IT process.
Standards, coupled with best practices, accelerate the process
Our customer wanted to approach the topic with great sensitivity to costs. Therefore, we used several approaches simultaneously to achieve a significant added value for the customer’s enterprise overall. First, the problem of the lack of technical experience was resolved using our “Rent an AWS Cloud Engineer” concept. We provided the customer with expertise through a shared DevOps team.
This allowed the IT department to offer their business area AWS Architectures and Solutions. The company had immediate access to experts that were able to solve complex issues involving data protection, solutions architecture, and IT security, and they were also able to answer organizational questions.
Our “Sleep Well” approach ensured regular auditing of mutually agreed IT security and governance and compliance adherence throughout the entire AWS environment. In short: IT management and operations managers could sleep easy at night once again.
Due to the customer’s price sensitivity, different skill levels were used in line with the specific requirements of the respective department. With the AWS Evergreen approach included in our service agreement, the customer was able to take advantage of a back-and-forth exchange. This allowed them to ask questions directly and without complications and to obtain new AWS cloud knowledge. Developments were discussed and questions were answered in a monthly meeting with selected customers. This kept all participants up-to-date on the current status of what was affecting their AWS environment. All of these components together resulted in an optimal solution for all customer levels. And the best part? The ramp-up was completed in just a few days.
The solution
Positive effects of collaboration
- Customer managers were able to solve many of their problems with our help.
- Management was visibly put at ease, since we keep an eye on IT security in the AWS Cloud, meaning that the business is never left to its own devices.
- The business has skilled contacts at the appropriate level. Thanks to the partnership, IT management also has access to skilled experts for all their digitalization issues.
- Because of the tight IT budget situation during the implementation period, the reasonable Skaylink prices are an optimal solution.
- The AWS Evergreen exchange has created an important communication platform that allows customers to interact on an equal footing. It allows them to quickly ask questions and get information – without having to purchase additional consulting services.
Ensuring quick readiness of cloud solutions
- The varying requirements of a customer’s diverse business areas require different skill levels from the supporting AWS engineers. However, all these different people also need to be under a central control and management structure to generate the greatest added value.
- Often, customers – particularly medium-sized companies – are under so much pressure that it is simply not possible to review SLAs, contracts and service offerings. Here, lean agreements on equal footing have proven advantageous. After all, speed and the fastest operational readiness possible are crucial for many companies.
The end of the project is only the beginning
After a solid collaboration as partners, during which we were able to meet a wide range of business requirements, the opportunity arose for further important optimizations:
- A service manager/project manager coordinates all activities for the customers involving the cloud and reports directly to IT management. This takes further pressure off the IT department.
- The struggle to attract talent in the cloud arena has now been tackled in partnership with Skaylink. The aim is to create attractive framework conditions that attract new talent.
- Some of the business stakeholders have expressed a desire to include specific AWS expertise in their sprints and their implementation so that they can implement more worthwhile projects faster in coordination with IT.