One call, that’s all
Cyber Incident Response
No matter what happens – ransomware, compromise, infection or unauthorized access – our experts will help you quickly.
Immediate help around incidents
Have you been affected by an acute IT security incident?
Our experts are there for you. The Cyber Incident Hotline is available to you 24/7, 356 days a year.
Hotline: +4920124745960
Regain control
Nothing is more expensive than downtime. Quickly restore your employees’ ability to work.
Stop the attack
Analyze and contain the active threat.
Set up emergency operation
Record business-critical processes in a protected system.
Compromise recovery
Return to normal operation in a safe, productive IT environment.
1 contact person
Project coordination that has your back.
Protection against further attacks
Implement best practices and standards for IT security.
Start within 24 hours
No matter what has happened, our experts will assist you and help get you up and running again quickly.
- Call the Skaylink Cyber Incident Hotline at:
+4920124745960
In the initial conversation, we’ll determine the extent and impact of the incident. -
Setting up secure communications channels
- The Cyber Response Team will get to work within 24 hours. Analysts, threat hunters, and infrastructure specialists will work together in parallel streams. The priorities are:
- Setting up emergency operation
- Analyzing and containing the incident
- As part of a compromised recovery, we’ll eliminate the threat on all systems and reinstall them securely, if necessary. You’ll be back to normal operation within 4 to 6 weeks.
- Sustainable optimization of your security posture: To ensure that you’re more comprehensively protected in the future, our experts will prepare comprehensive recommendations based on best practices like Zero Trust and ISMS.
FAQ
Call our hotline at: +4920124745960
It’s available to you 24/7, 365 days a year. If the line happens to be busy, please leave a message. State your name, your company, and the reason for your call. Our team will get back to you promptly.
Promptly. We’ll start the Cyber Incident Response within 24 hours. Our Cyber Incident Response Manager will usually be at your site within 24 to 48 hours.
After you have called our hotline (+4920124745960), we start by establishing secure communication channels. Then we will do the following in parallel streams:
- Set up emergency operation
- Analyze and contain the incident and neutralize the attackers
- Begin restoration
We’ll determine this together in the initial conversation and send you an offer immediately. As soon as the offer is accepted, we’ll begin the Cyber Incident Response.
Our main languages are English and German. Our Cyber Incident Response Team is available to you worldwide.
You’ll take over sole control of your IT landscape again. Upon request, Skaylink can continue to support you on your path to a higher level of security.
Our Cyber Incident Response Team is available to you even without an existing business relationship.
Yes, that’s possible.
No, usually the cyber incident manager and the crisis manager will work with you on site in order to keep communication routes as short as possible. Our engineers work mainly remotely, but they can also support you on site as needed.
Skaylink Cyber Incident Response Team
- Extensive experience in mitigating incidents in companies of all sizes in a range of industries
- Comprehensive best practices in the fields of security, collaboration, the cloud, AI, and application innovation
- Microsoft- and AWS-certified experts
- Microsoft Solutions Partner for Security, Modern Work, and Azure
- AWS Premier Partner
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